Please find below a list of frequently answered enquires relating to our products, services or documentations.
Plascide's Micro-lightning Technology
What is the difference between bacteria and viruses?
Viruses are much smaller than bacteria.
Thus not all viruses can be trapped by filters, even with the highest grade HEPA filter.
Bacteria can replicate by themselves, however viruses cannot and require a host that they can connect to and invade.
When they have successfully infiltrated the host, they can replicate new viruses within.
Bacteria are classified as living organism.
However viruses are fundamentally different in organic structures that leads to the conclusion that they are not living, but activated on certain chemical conditions.
Can Plascide plasma technology really kill fungi, bacteria and viruses?
What is the difference between filter-based purifier and our non-filter-based purifier?
Filters are physical porous barriers of various density of different materials, designed to trap and prevent various sizes of airborne contaminates from returning back to the airspace.
Filters do not have any active disinfection effect and therefore can only trap bacteria and airborne particles of specific size on the filter fabrics. Moreover, the trapped bacteria and viruses will continue to be active and able to reproduce, resulting in a breeding haven for pathogens.
Improper handling of loaded filters with trapped bacteria and viruses can lead to pathogenic micro-organism returning back into the airspace. To avoid the risk of breathing in these pathogens when replacing filters, protective measures and appropriate procedures should be followed at all times.
Where are the high risk of cross contamination most likely to occur?
Especially, if there is sick people, s/he become one of the pathogenic source of the contamination. Any people within the infected persons airspace has a high possibility of infection.
Occasionally in dark ambient lighting, I can see a faint blue glow from within the Air Halo air sanitisers. Is this coming from the plasma?
The faint blue glow is an visual indication that the Plascide reactor is in operation generating plasma.
What is PM2.5 and can the Sanctuary Series air sanitiser, neutralise it?
PM2.5 refers to particles that are less than 2.5 micrometers in diameter, commonly classified as fine particle. Sanctuary series are equipped with fine dust HEPA-Type filter which can filter PM2.5 particles effectively.
Can the AHS01 Air Sanitizer operate 24 hours?
Yes. Our products are designed for extensive continuous operation. There is also a 'GREEN' mode specially designed to save energy while maintaining optimal performance for contineous operations.
What is the power consumption of the AHS01 Air Sanitizer?
The power consumption of our standalone unit (model AHS01) operating at full strength is 175W which is equivalent to that of a small computer.
Can the AHS01 air sanitizer operate without a HEPA-type or Dust filter installed? Will the air neutralization be compromised?
The air neutralization process of the Plascide generator will not be affected by the removal of the Dust pre-filter and/or HEPA-type filter, and will continue to operate at optimal performance.
However to comply with safety regulations, the removal of the top air grille panel will automatically disable the AHS01 air sanitizer until the panel is restored and securely seated.
Why does the Portable series charging light turn off after I plug in the USB power cable? Is it still charging?
To avoid prolong distraction during low light charging, the LED will stop flashing after a period of time however the Portable will continue to charge the battery until full.
Is it normal to hear a "ticking" or "Crackling" sound when I run the Portable air sanitiser?
During normal operation, the Plascide reactors will emmit low-level audio electrical discharge that can manifest as a "crackling" or "ticking" as ionised air turns into a plasma gas-state.
Is the coverage of the Portable series "Silent mode" less then the coverage of the "Boost mode"?
The aim of the “Silent” mode is to provide a quieter experience without compromise while the Plascide reactors will automatically adjust to maintain the same germicide and VOC efficiency.
On the other hand, “Boost” mode is the opposite, aiming to maximise the time-to-clean of the volume of air.
I can smell a "plastic" odour when i turn on the Portable series for the first time, is this normal?
What Power Supply (Charger) should i use?
To ensure proper charging, operating or both at the same time.
USB Power Delivery 2.0 (PD 2.0) or higher
Quick Charge 2.0 (QC 2.0) or higher
USB charger @ 3A (output of 15 W)